Why? Adexis knows that innovation extends beyond the design of your storage solution. It also encompasses the support we provide you. We take extra steps to reduce maintenance and support demands so you can focus on creating a competitive advantage.
We are responsible for bringing two industry-changing advancements to the efficient operation and seamless interoperability of systems:
Visibility and control - When you encounter application and infrastructure issues, most often the problem is the result of some type of change. ISOdx is an application that quickly finds what changed fast to resolve the problem faster.
ISOdx - a product of Adexis' parent company, Cranel, can detect change to the character level in minutes, allowing you to correct the problem faster then you ever thought possible. So you can get back to more productive pursuits faster.
Total service management - From Symantec software to StorageTek libraries, many of our clients have entire file cabinets just full of maintenance contracts, contact numbers and rules and limitations.
Total service management takes all those storage maintenance and support agreements and consolidates them into one master contract. With high industry honors for support services and certifications from top vendors, we're positioned to be your one point of contact from first call to last.
ISOdx: The Secret Sauce for IT Advantage
For both IT service and support organizations and internal IT departments -- what previously took hours of exasperating, hands-on review can now be automatically achieved in a matter of minutes.
Versitec achieves Symantec elite service provider status
Versitec achieved top ratings in its 2007 Symantec Technical Support Partner Program (TSPP) business review. This ranks Versitec as one of the best within an elite group of eight Symantec TSPP providers in North America, offering their customers the highest levels of technical support.
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