There is no better way to manage your software service and maintenance support than with Adexis support provided by our sister division, Versitec. Our 24x7 Customer Support Center provides a single point of contact for all of your support calls from first contact to last.
When a problem arises, our Customer Support Center identifies related components within your enterprise storage applications. As we diagnose problems, we draw upon and coordinate manufacturer resources to navigate an efficient path for resolution.
If the software vendor must be engaged, we act as an advocate on your behalf. We assume responsibility and work quickly to resolve your issues. You have a single point of contact that can relieve you from many hours of support calls and vendor management so you can focus on your primary business activities.
Software support is available 24 hours a day, everyday for mission critical environments or during standard business hours when operations permit more routine service.
Versitec achieves Symantec elite service provider status
Versitec achieved top ratings in its 2007 Symantec Technical Support Partner Program (TSPP) business review. This ranks Versitec as one of the best within an elite group of eight Symantec TSPP providers in North America, offering their customers the highest levels of technical support.
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