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ISOdx: The Secret Sauce for IT Advantage

ISOdx
 

Because 90 percent of IT issues are the result of a change, the IT world has long been strapped with the painstaking time and effort required in "finding the change" to fix the problem

ISOdx is the first software solution to attack this long-standing problem in a completely new way. Changes in the IT environment can be rapidly detected -- down to the character level -- across hundreds of thousands of aspects and numerous devices in a matter of seconds.

For both IT service and support organization and inter IT departments -- what previously took hours of exasperating, hands-on review can now be automatically achieved in a matter of minutes.

How ISOdx Works

System data between any to points in time are quickly and easily compared, providing enhanced visibility and control. Over time, the audit trail of system changes provides a wealth of information to manage risk by furnishing the ability to proactively evaluate the impact of planned change.

ISOdx collects and retains snapshots of any static and/or fluctuating information from hardware, operating systems and solid-state devices such as switches, routers and tape libraries. This "living record" serves as a comparative base for isolating change, but also provides a reliable, consistent and accurate reference source for problem resolution, documentation, audits and more.

You can:

  • Fix problems...immediately
  • Differentiate your business...instantly
  • Increase revenue and profit...quickly
  • Heighten customer loyalty...easily
  • Create and maintain complete system documentation...automatically

Learn more at www.isodxsolutions.com.



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ISOdx is a product that was developed to address a real world need of Versitec, the customer support division of Cranel, Inc. Versitec provides information technology service and support for over 8,000 clients, ranging from manufacturers and retailers to hospitals and financial institutions.